People Issues Count when Integrating E-business

May 31, 2011

Several weeks after the holiday shopping season, horror stories continue about the difficulties people are having on-line. Problems returning stock, obtaining refunds or simply getting customer support suggest that companies involved in electronic commerce have a lot to learn.

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Nipple Confusion

May 25, 2011

Your happy, healthy, week-old breastfed baby is starting to arch at the breast. She mouths the breast as if she has forgotten how to suck. In a panic, you give more of the supplemental bottles you started on your recovery nurse’s advice. Within a week, your little baby is getting almost all of her nourishment [...]

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Preventable Surgical Errors Still Happening Post 2

May 24, 2011

Why not do something as seemingly simple as X marks the spot? “For the most part, it was resistance on the part of the surgeons — ‘This couldn’t happen to me,’ or ‘The patient will lose confidence in me,’” says Croteau, “When we’ve talked to patients, they think it’s a great idea.”

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Preventable Surgical Errors Still Happening Post 1

May 17, 2011

An agency that regulates hospitals says that surgeons are still making significant mistakes and that many of them aren’t following simple guidelines the group issued two years ago.

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Gene Therapy to Replace Invasive Procedures

May 10, 2011

The No. 1 killer in America is heart disease. Specifically, coronary artery disease, caused by atherosclerosis (hardening and narrowing of the arteries), affects 1.8 million Americans each year, according to American Heart Association in Dallas, Texas. Hand-in-glove with that statistic is the number of Americans with high cholesterol (hyperlipidemia), which hovers over 98 million. It [...]

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